In Illinois, as in many states, we are currently complying with a shelter-in-place order. As such, we are working from home as much as possible and minimizing in office work.
We ask that you communicate via email as we may not have access to our office phones. Please send email either to firstname.lastname@example.org or directly to your salesperson.
Meanwhile, we can offer something to our customers, whom are friends and like family to us: We can offer the guarantee that products coming from our warehouse will be packaged and shipped by one employee of our company that is healthy and practicing rigid social distancing in their daily life and that has been for several weeks. Due to our being a small and family owned and operated business, we have control of what we do, and do not, expose our customers to.
Orders will still be processed and will ship as we can (could be as little as once a week) until the shelter-in-place order is lifted. We cannot guarantee that your orders will deliver as speedily as usual because we don’t know if UPS/FedEx will experience delays.
Rest assure, we will be watching our email from home and will be trying to get into our office at least 1-2 times per week to ship orders. We can arrange to meet customers at the office for curbside pickup and may also be able offer personal local delivery, by one of us, when possible.
Thank you. And stay safe and healthy,